How AI is changing corporate communications

New opportunities for SMEs – starting at just $42/month.

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Artificial intelligence is finding its way into more and more areas - especially in communication. Modern voice bots, chatbots and AI-supported assistants are changing the way companies interact with customers, partners and employees.
They work around the clock, take the pressure off support teams and ensure fast, consistent and professional communication.

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And they even understand "Swiss German" – yes, even Valais German.

This creates real competitive advantages for SMEs in particular.

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Below we show typical applications that are already realistic and easy to use today.

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Immediate information without waiting

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Many companies struggle with the same challenges: call peaks, recurring questions, lack of resources.
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I can do that:

• Automatically answer calls in the desired language or with automated recognition
• Forward calls to the appropriate person
• Check whether the employee you are looking for is available
• Immediately forward callbacks via email or chat to the employee you are looking for
• Identify, prioritize, query, and "write down" issues, and immediately forward them to the right person by email.
• Receive and forward orders
• Book appointments automatically
• Answer questions about your product or business immediately and in detail
• and much more.

➡️ Yes, I don't want to miss any more calls

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Example from everyday life:

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A customer calls:
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Digital assistant: "Hello, welcome to Holz AG. How may I help you?"
Customer: "Hello, I would like to order firewood."

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Your digital assistant recognizes what the customer wants, takes the order, and asks for details such as what type of firewood, how much, and where they want it delivered.

The order is automatically transferred to your ERP system or sent by email, and you will be notified for further processing.

And all of this around the clock, 24/7— without anyone having to answer the phone.

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Chatbots in customer support: 24/7 availability

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On websites, in customer portals, or even via WhatsApp, AI chatbots can:

• Serve your customers immediately
• Answer FAQs
• Record contact details
• Enter orders or service requests
• Create tickets automatically
• and much more.

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Typical use case:

An employee working from home needs a password reset or information on multifactor authentication at short notice.

The chat bot provides the appropriate steps or triggers the process directly - at any time.

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AI creates summaries of meetings and phone calls

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A major time factor in companies:
Notes, minutes, follow-up work.

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AI-supported analysis automatically provides you with:

• Conversation summaries
• To-do lists
• Decision protocols
• Follow-up recommendations
• Transcripts of meetings

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Example:

A service manager conducts a brief online meeting about the upcoming server migration.
The AI automatically creates a log with all tasks, deadlines, and responsible parties— without any manual effort.

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AI as an interface between communication and ERP/CRM

We can link AI bots directly to industry solutions, such as:

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Example:

A customer asks via WhatsApp:
"Is the order on its way yet?"

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The AI chatbot automatically checks the ERP status and replies:
"Yes, the delivery was sent today at 2:20 pm."

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No more manual intervention necessary.

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🚀 Conclusion: AI speaks, understands, and works for you 24/7.

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SMEs win with voice bots, chatbots and AI-supported analysis:

• 100% availability
• more efficiency
• Faster response times
• enhanced customer experience
• evaluable data at the touch of a button

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GDPR compliant, your data is securely protected!

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📞 Would you like to know how AI can be used in your company?

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We show you practical use cases, suitable tools, and concrete savings potential.
Our solution is suitable for companies of all sizes—from one-person operations to large enterprises with over 10,000 employees.
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➡️ Yes, I am interested in efficient telephony and universal communication.

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